Please complete the following information in order to return PCS product or report a quality issue. Please fill in fields marked with an *

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20MB allowed .pdf and .jpg are accepted.

Return Policy:

Only standard product purchases made within 15 days qualify for returns. Returned products must be undamaged and in saleable condition. Custom orders, obsolete products, and all cut-to-length products are final sales only items and no cancellations, returns, refunds, or credits are allowed.   PCS Company reserves the right to deny any product returns or claims at any time. All associated freight costs are the responsibility of the customer, unless otherwise agreed upon in advance. 

Restocking Charges:

Product returns, if approved, will require proof of sale, RGA number, and will necessitate a restocking fee of up to 10% on standard products including steel, components, and promotional items. Equipment products that are electronically or pneumatically powered such as: welders, polishers power tools, dry ice cleaners, etc. are subject to a 25% restocking fee. Returned products must be undamaged and in saleable condition. All associated freight costs are the responsibility of the customer, unless otherwise agreed upon in advance. 

Order Cancellation:

Due to the prompt service we provide, we are unable to cancel any orders that are processed for same day shipment, unless the items ordered are not currently in stock.